The Impact of Information Security on Customer Experience
Neglecting information security can have far-reaching consequences for the customer experience. Not only does it undermine trust and satisfaction, but it can also lead to increased costs and lost revenue. These are the main areas affected: 1. Loss of trust Data breaches: If customers experience a data breach, their trust in your brand may decrease. […]
Two fundamental pillars to achieve sustainable business success
Information security and customer experience are deeply intertwined. A strong security posture improves customer trust, meets expectations, and provides a seamless experience, while security breaches can lead to significant negative impacts on customer perception and loyalty. Companies that prioritize both can create a safer and more satisfying environment for their customers. Here’s a detailed exploration […]