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What if companies don’t gather and utilize the data and information generated by customers? “WHAT IF” Series

August 23, 2024

Basically, they will not be able to make informed decisions, improve products, and enhance customer experiences. They will not be able to retain nor to attract new customers, in consequence; will not grow and will not be able to build

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Important Information

What if companies are not able to identify and use the information from customers that is most important for the business? “WHAT IF” Series

August 23, 2024

The importance of information from customers can vary depending on the nature of the business and its goals. However, some key types of customer information are universally valuable: 1. Customer Feedback: •       Reviews and Ratings: Provides direct insights into customer satisfaction,

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Information image

What if a company wouldn’t have information? “WHAT IF” Series

August 22, 2024

Running a company without information is virtually impossible. Information is the backbone of every aspect of a business. Here are some reasons why: Strategic Planning: Without information, it’s impossible to set goals, plan strategies, or measure progress. Customer Insights: Understanding

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Information

What if a company does not have reliable information? “WHAT IF” Series

August 22, 2024

Ensuring reliable information is crucial for any company’s success. Here are some strategies companies can use: Data Quality Management: Implement processes to regularly clean and validate data to ensure accuracy and consistency. Reliable Sources: Use reputable and verified sources for

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Information security

What if companies WANT but DON’T KNOW how to secure their information? “WHAT IF” Series

August 22, 2024

By adopting ISO 27001: 2022, companies can significantly strengthen their information security posture and reduce the risk of data breaches. Getting ISO 27001 certified involves several key steps. Here’s a general outline of the process: Gain Management Support: Secure commitment

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CX2

What if companies don’t care about Customer Experience? “WHAT IF” Series

August 21, 2024

Let’s put ourselves in the shoes of the customer: For you, as a customer or consumer, how important is to have a good customer experience when buying or when consuming goods or services from a vendor? When visiting a restaurant?

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  • About Us
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      • Cybersecurity San Juan
      • Cybersecurity Puerto Rico
      • Cybersecurity Chile
      • Cybersecurity Cali
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      • Cybersecurity Guadalajara
      • Cybersecurity Monterrey
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