Specific strategies to build customer loyalty and retention: Improving quality, price, service and value perception. In an increasingly competitive market, customer loyalty and retention are fundamental pillars to guarantee the success and sustainability of any business. The combination of quality,
From hybrid work to restructuring, relationships between employees and employers have changed. Here are six of the most important trends leaders should watch. STORY HIGHLIGHTS In 2024, employers and employees are heading for a relationship reset. This shift partly stems
To win and be successful, leaders should consider re-tooling their management strategies to better support the changing needs of their workforce and organizational culture. We recommend starting with a plan for assessing and addressing the following six trends that leaders
Are you worried about employees mentally checking out? Workplace trends like quiet quitting and “bare minimum Mondays” make it increasingly challenging to operate a high-performance workplace. The popularity of social media movements like these indicates that employees, especially employees who
The management team is crucial to building sustainable employee engagement. That is why the following elements are essential in the ” Employee Engagement Strategies Checklist “: Check in on your managers. Managers are more likely to be burned out and disengaged than
PURPOSE – MEASUREMENT – ACTION These 3 MUST are also part of the “Employee Engagement Strategies Checklist “. Lets learn a little bit more about them: Prioritize promoting mission and purpose, especially among remote workers. Employees who can do their work
