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Blueprint for successful execution

The RACI matrix: Your blueprint for successful execution

February 22, 2023

A RACI matrix is a simple, effective means for defining roles and responsibilities, providing a comprehensive chart of who is responsible, accountable, consulted, and informed every step of the way. In execution (In a project, when solving a complaint, or

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What Are the Stages and How Does It Work

PDCA Cycle: What Are the Stages and How Does It Work?

February 2, 2023

Do you know the PDCA cycle? Get to know all its stages and how to apply them in your business. PDCA or the Deming cycle is a management methodology that aims to continually improve processes. This cycle is based on four

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Organization

Is the human resource function still a thing in organizations?

January 26, 2023

The function of human resources (HR) has been evolving (And it will continue to) significantly. Instead of focusing on personnel management and administrative tasks, it is shifting towards employee engagement and strengthening culture. What company wouldn’t like to exceed its

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2023

What are the main trends in CX to consider?

January 12, 2023

Looking ahead is always a tricky business. While the turn of the year presents an opportunity to take a fresh look at your strategy and plan where to focus your energies, it can be hard to sort real trends from

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AGILITY 2

What is Business Agility? Is it enough to do your best?

January 11, 2023

“It is not enough to do your best. You must know what to do, then you do your best”. –         W. Edward Deming Business Agility is a term that is used to mean many things. Its true definition is the ability

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Growth chart

What does a Business Model for Sustainability require?

January 10, 2023

Business Model Innovation for Sustainability requires investment in time and money (directly and as opportunity costs), but it is often essential if a company wants to ensure success and contribute to a sustainable future. Several success factors must be considered:

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