Make every interaction count. Delight, connect, and build loyalty at every customer touchpoint.
It’s a practical instrument for members and leaders to assess the extend to which people will find it easy to shift from traditional, face-to-face work settings to the world of geographically dispersed teams and virtual collaboration. Not only helps focus attention on the impact of individual preferences, it highlights how communication, coordination, and collaboration practices contribute to team success. Select the number based on how much each statement is aligned to your thinking, where 1 means in agreement and 5 means in disagreement.
