Is Customer Experience just about surveys and customer satisfaction?

Yes? No? Maybe? The right answer is a rotund NO! Why? Simply because there is a new factor that is greatly impacting Customer Experience (CX) nowadays, and we must be aware of what we can and must do to mitigate its negative impact on CX. CX encompasses a broader scope than just surveys and customer […]
10 Tips & Best Practices for Cybersecurity

Do’s and don’ts of cybersecurity These cycle of cybersecurity publications has ended, but we want to make sure we were able to help you to fight fraud and keep your information safe from the latest scams. • Do ignore requests to make a person-to-person bank or credit card payments to yourself. Serious financial institutions will never […]
May it happen or not? Business Continuity is not only about Financials!

Many people think that things like a cyber-attack or a natural catastrophe that can damage the business, is something with a very low probability of occurrence. Mainly if some measures have been already taken to prevent such situations. In a world where the future is uncertain and change comes fast, companies need to look beyond […]
Practical Security Wisdom for Daily Life – Security Minded. Cybersecurity 101.

Hackers have sophisticated tools that can easily defeat passwords based on dictionary words and common patterns. Under Lock & Key! Creating strong passwords offers greater security for minimal effort. You can buy a small padlock for less than a dollar; but you should not count on it to protect anything of value. A thief could […]
Three Keys to avoiding Phishing E-mails and Ransomware Attacks.

Cyberattacks rely on human error. Whether a large-scale onslaught or a smaller, more targeted campaign, all successful phishing and email-based ransomware attacks are disruptive and damaging on some level. And the simple reality is that they rely on human error. For cyberattacks to succeed, someone, somewhere, needs to take the bait. Cybercriminals utilize social engineering […]
Multi-Factor Authentication: Why you should race to embrace it.

When you add layers of authentication, you add layers of security to your accounts, data, and systems. Authentication, in a security context, is about verifying your identity. And you authenticate on a regular basis: When you log into accounts and systems, the information you provide is intended to confirm your status as an authorized user. […]
Do you understand your Role in Cybersecurity?

Cybersecurity is Everyone’s Job! When we say See Yourself in Cyber, we mean see yourself in cyber no matter what role you play. As an individual or consumer, take basic steps to protect your online information and privacy. Vendors and suppliers can take ownership of their role, while protecting their brand and reputation, by putting […]
Why cybersecurity is one of the most critical business matters

As business operations occur; a lot of (key and crucial) information is created, collected, processed, disseminated, used, stored, and discarded; including destruction and disposal. With the dominance of technology in business, the data generated by companies is at an all-time high: Reports suggest we’re easily creating 2,500,000 terabytes of data per day. Data plays an […]
What is the leading Information Security & Cyber-security Framework?

A Security Framework that protects and strengths your Customer & Employee Experience, leverages your Leadership & Strategy and accelerates sustainable results with Innovation & Agility. Significant revenue loss as a result of a security breach is common. Studies show that 29% of businesses that face a data breach end up losing revenue. Of those that […]
The crucial role of Information Security and Cybersecurity in Business Sustainability

Information Security & Cybersecurity are environmental, social and governance issues. Here’s why! Information Security breaches and cyber-attacks present a huge risk to the stability and value of companies. A standard framework for measuring risk would help organizations to manage it. In recent months there have been an increasing number of cyber-attacks on critical infrastructure, financial […]