Business Success is not an ON/OFF state, it is a journey in which you need to use several core elements. Think about these core elements as your building blocks. You can combine them or use them as a whole, or in parts, to achieve success.
The best place to begin the journey is by assessing your strengths and opportunities for improvement against the most important features of organizational performance excellence or building blocks. The result of this assessment provides a framework to improve and get sustainable results.
By completing and acting on this assessment, you will be better positioned to accomplish your mission, improve your results, and become more competitive.
After performing this evaluation, you’ll be able to understand how well you are achieving your goals or objectives, whether your processes are consistently effective, and your approaches address your organization’s needs; how good your results are, and whether your organization is learning, innovating, and improving.
As you build on your strengths and address your opportunities, you create cycles of improvement within your organization.
You need to use a systems perspective, which means managing all the parts of your organization as a unified whole to achieve your mission. It means ensuring that your plans, processes, measures, and actions are consistent. And it means ensuring that the individual parts of your organization’s management system work together in a fully interconnected, unified, and mutually beneficial manner.
Nobody can prescribe how you should structure your organization or its operations or what its mission and goals should be, you must make those decisions. You also need to define what is most relevant and important to your organization’s mission and performance.
The building blocks that represent the critical aspects of managing and performing as an organization and that will help you to accomplish business success are: Leadership; Strategy; Customers & Market; People, Processes, Technology, Results and Change Management. They also represent the most important features of organizational and business success.
Once you complete your assessment, you need to prioritize your actions. Celebrate your strengths and build on them to improve the things you do well. Sharing the things you do well with the rest of your organization can speed improvement. Also, prioritize your opportunities for improvement; you cannot do everything at once. Think about what is most important for your organization at this time and decide what to work on first. Develop an action plan, implement it, and measure your progress.
The big question is HOW TO PERFORM THIS ASSESSMENT?
