The 3 columns that support impressive business sustainability
We need to act now if the purpose is to thrive! The new journey has begun! In Dogma, we aim to spark the fire of knowledge that triggers a form of action, because the more we know, the more we are inspired to act. And we need to act now if we really aspire to […]
Why cybersecurity is one of the most critical business matters
As business operations occur; a lot of (key and crucial) information is created, collected, processed, disseminated, used, stored, and discarded; including destruction and disposal. With the dominance of technology in business, the data generated by companies is at an all-time high: Reports suggest we’re easily creating 2,500,000 terabytes of data per day. Data plays an […]
What is the leading Information Security & Cyber-security Framework?
A Security Framework that protects and strengths your Customer & Employee Experience, leverages your Leadership & Strategy and accelerates sustainable results with Innovation & Agility. Significant revenue loss as a result of a security breach is common. Studies show that 29% of businesses that face a data breach end up losing revenue. Of those that […]
The crucial role of Information Security and Cybersecurity in Business Sustainability
Information Security & Cybersecurity are environmental, social and governance issues. Here’s why! Information Security breaches and cyber-attacks present a huge risk to the stability and value of companies. A standard framework for measuring risk would help organizations to manage it. In recent months there have been an increasing number of cyber-attacks on critical infrastructure, financial […]
How impressive is your Organizational Agility Index?
Agility is critical for any business looking to thrive in the 21st. century. This quality empowers individuals, teams, and companies to innovate, satisfy customers’ changing needs and desires, and swiftly adapt to market shifts. Essentially, it is the ability to move quickly and smoothly. Being agile isn’t just for tech start-ups. Many types of companies […]
Do you have the Greatest Business Model Innovation for Sustainability?
Innovation whether in products, services, processes, or business models, has become an ever more important competitive advantage. Digital innovations are opening entirely new opportunities to ensure the longer-term viability of companies. It is about creating resilient new business models that aim to be financially viable and tackle environmental and social challenges, by making effective use […]
Will a business die if it does not go Digital?
Everyone wants to go digital. The first step is truly understanding what that means. Companies today are rushing headlong to become more digital. But what does digital really mean? For some executives, it’s about technology. For others, digital is a new way of engaging with customers. And for others still, it represents an entirely new […]
The Best Culture requires Brilliant Leadership
Only brilliant leadership will be able to create a sustainable business and an outstanding customer and people experience. Leadership is essential for business excellence execution since leaders are the ones who make the explicit choice on how sustainable growth will happen in the company. Perhaps organic, strategic, internal, and lastly- acquisition, merger, or partnership. What […]
The secret to deliver the best Customer Experience: Think like a Human
It is your people who create that emotion and in consequence, a good or bad customer experience. In today’s hyper-connected world, customer experience is critical to your business’s success. Global internet usage has moved from 24% to 63% since 2012 (Mary Meeker, 2022 Internet Trends) so there’s no longer a question that many customer interactions […]
No gap to success: smart complaint management
Are complaints important? Why YES or why NO? It’s inevitable, inappropriate and unrespectful for a company to speak of Customer Experience without considering complaints. Complaints are an unavoidable part of any business, being on the table or not; visible or hidden; intrinsically or not, they are always there. And the way how we decide to […]
