A new start for the whole world
A new era of customer expectations is here. A new type of customer relationship came into being based on the increasing use of digital applications. The underlying technologies that made this possible were the internet, mobile devices, and social media. In the meantime, the curve of customer expectations based on these technologies has reached its […]
What products or services should be part of your digital business strategy?
We are here to help! In our last article, we started the discussion about business strategy and action. We spoke about all the pieces of the puzzle that when being together correctly and quickly, would lead us to success; and how and why we could refer to this process as Digital Business Strategy in action. Now, […]
How to define a digital business strategy and action
In our last articles we have been discussing about the four steps we need to go through to be successful in this new normal: 1. Rapidly recovering revenue – Which has to do with our business models, customers, channels, and revenue streams. 2. Rebuilding operations – Which has to do with our AS-IS and TO-BE processes and the value […]
How to accelerate digital adoption to enable reimagination
We’re here to help! Over the past few months, there has been a transformation in the way we interact with loved ones, do our work, travel, get medical care, spend leisure time, and conduct many of the routine transactions of life. These changes have accelerated the migration to digital technologies at stunning scale and speed, […]