The largest Digital Training Course ever
Although many think change is the only constant, there is one thing that never changes: If companies want to keep their customers, they must make sure they can meet the basics expectations of customers (in terms of price, product, and service) and satisfy their personal challenges. In 2020, the world experienced (and we all took […]
How impressive is your Organizational Agility Index?
Agility is critical for any business looking to thrive in the 21st. century. This quality empowers individuals, teams, and companies to innovate, satisfy customers’ changing needs and desires, and swiftly adapt to market shifts. Essentially, it is the ability to move quickly and smoothly. Being agile isn’t just for tech start-ups. Many types of companies […]
The transformed organization
Find out if your organization has transformed into a Customer and Market-Driven one or how far or near it is. In our last article, we discussed the importance of becoming a customer and market-driven organization. But how does such an organization look like? 1. Flattened hierarchies: Getting everyone closer to the customer involves reducing bureaucracy, which […]