What if a company doesn’t have the executioners needed to achieve the goal? “What If” Series
This information is about the executioners of what is needed to achieve sustainable business success. Leadership and strategy can be considered the executioners of the needed actions to achieve sustainable business success because they translate vision into reality through coordinated efforts and practical steps. Here’s how: Leadership as an Executioner Inspiring Action: Leaders inspire and motivate […]
What if a company does not use Employee Experience & Customer Experience to empower the business? “What If” Series
Employee experience (EX) and customer experience (CX) are essential to empower the business, they are both critical to the success and empowerment of an organization. Achieving sustainable business success without focusing on them is extremely challenging. Achieving Sustainable Business Success Short-Term Gains vs. Long-Term Success: While a company might achieve short-term gains without focusing on EX […]
What if a business wouldn’t have Effective Leadership? “WHAT IF” Series
Can a business operate without leadership? The absence of effective leadership in a company can have significant negative impacts on both customers and the sustainable business success (long-term success of the business) Here are some key points to consider: Impact on Customers Poor Customer Service: Without strong leadership, employees may lack clear direction and motivation, […]
What if a company wouldn’t have employees? “WHAT IF” Series
Can a business run without employees? Employees are traditionally a crucial part of most businesses, but whether they are strictly necessary depends on the business model and industry. But it is extremely challenging if not impossible to achieve Sustainable Business Success without people. Here are some key points to consider: Why Employees Are Often Necessary: […]
What would happen if leaders do not care about employee experience? “WHAT IF” Series
If leaders neglect employee experience, several negative consequences can arise: Overall, neglecting employee experience can have far-reaching impacts on a company’s success and sustainability. What do you think is the most critical consequence for your organization? Is it possible to achieve sustainable business success without great employee experience? Achieving sustainable business success without a great […]
October: A great month of the year that deserves our attention!
Three Great Events to be celebrated in October They are core components in the journey to Business Success! The CUSTOMER EXPERIENCE (CX) Day The reasons for choosing October as CX Month include: End-of-Year Planning: October is a strategic time for businesses to assess their customer experience strategies and make improvements before the holiday season, which […]
Do you know how it feels to be in a Great Workplace?
When people think of a great workplace, they often picture a company with gorgeous perks, fancy parties and amazing benefits. While those elements are present in many of the well-known Best Workplaces, the definition of a great workplace goes far deeper than perks and benefits. In fact, at its core, a great workplace is about […]
Do ISO standards help to achieve business success?
We believe that the foundation for sustainable business success in any company lies in 6 building blocks: EMPLOYEE EXPERIENCE, CUSTOMER EXPERIENCE, LEADERSHIP, STRATEGY, INNOVATION, and AGILITY. However, to put together those building blocks we believe the ISO standard can potentially be the glue that can also lead to improvements in various aspects of an organization […]
Does work play an important role in Employee Mental Health and Wellbeing?
In 2023, global employee engagement stagnated, and overall employee wellbeing declined. While both measures are at or near record highs, their lack of improvement is notable, as they follow multiple years of steady gains. The result is that the majority of the world’s employees continue to struggle at work and in life, with direct consequences […]
6 Workplace Trends Leaders Should Watch – I
From hybrid work to restructuring, relationships between employees and employers have changed. Here are six of the most important trends leaders should watch. STORY HIGHLIGHTS In 2024, employers and employees are heading for a relationship reset. This shift partly stems from changes in where and how people work. In 2019, 60% of remote-capable employees spent […]